Your monitoring team can help streamline an emergency
An alarm may be confusing when they sound off -- especially if they sound off in the middle of the night. But if you placed a monitored alarm system, You only have to worry about one event: getting your loved ones to out of harm’s way.
That's because your monitoring professional also reacts to your tripped detectors. In seconds, they will call you to make certain that you and your family are secure and help assess the scene. Then, they will get emergency services and send them to your location. Vivint’s monitoring agents can even help talk you through any emergency if you need to know the next step.
Monitoring protects more than your home security system
Your New Orleans monitored alarm system covers more than an break-in. Your home security system may also react to fire, carbon monoxide, or water damage with the proper devices. By adding a monitored fire alarm or smoke detector, you can get emergency services to respond whether you're home or out. Your monitoring specialists can even respond to health-related emergencies -- like shortness of breath or a collapse -- with a monitored medical accessory.
Emergency services reach you faster with a monitored alarm system
Vivint’s monitoring team will answer any triggered alarm in mere moments. They'll first reach you to ensure that you're out of harm’s way and then may coordinate emergency services on your behalf. This lightning-quick process is much easier than contacting emergency dispatch yourself after you rounded up your family members and got to safety. Seconds count in emergency situations, and Vivint makes certain you get assistance quickly!
Monitoring keeps an eye on your home 24/7
Unfortunately, a high-decibel alarm tone doesn’t do much when you’re away from home. However, your Vivint monitoring team remains on alert 24/7. They'll answer to any alert that you are unable to and will also keep you in-the-know every part of the process. It’s easier when you're flexible and can hurry home after getting a notification, but it's vital when you're out of town and are unable make it back to take care of the situation.