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What should I do when my New Orleans home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your loved ones – against the various risks you could face, like burglary, flooding, and fire. Although your home may be ready, that doesn’t automatically mean you are. Do you have a good idea of what to do if your New Orleans home alarm system goes off? The blaring of an alarm is likely to be jarring, bewildering, and may provoke panic. Your best bet is to stay calm and follow these straightforward suggestions.

Steps to Take When Your Home Alarm System In New Orleans Sounds

It’s a situation nobody wishes to face, but it’s also the reason why you put in a home alarm system from the outset. You’re woken up from a deep sleep with the telltale blaring of an alarm after a home security component has been activated. Now what should you do?

  1. Stay calm. This is easy to say but harder to do when your home security alarm is ringing loudly, and your pulse is racing. But keeping a cool head is the optimal way to evaluate what’s going on. Avoid the temptation of trying to manage the emergency alone and let your monitoring experts and first responders carry out their job.
  2. Protect your loved ones. Your primary concern should be your family members and moving them out of harm’s way. In the case of a burglary, this might include going to a predetermined secure area as far from entrances as possible. Chances are your alarm immediately frightened away the trespasser, but it’s always better to be safe than sorry. If there’s smoke or a fire, please exit your residence without delay.
  3. Remember your phone. Nowadays, almost all people carry their smartphones constantly with them, but you may neglect to take it during a crisis. You’ll want to have it. You’ll be able to stay in touch with your monitoring professionals and receive alerts through your home security app.

Connect With Your Round-the-clock Monitoring Team

Any time your home alarm system in New Orleans goes off, your round-the-clock monitoring specialists will act immediately. Their first move is to validate your alarm, and that involves getting in contact with you. The protocol they adhere to is dependent on the type of emergency. For example, if a medical emergency is initiated, a single attempt will be made to contact you before help is dispatched. If you have a break-in - the most typical type of alarm - a monitoring professional will follow these guidelines to get in touch with you:

  • An attempt will be made to reach you through the central command panel. You will usually be asked for a passcode.
  • If that attempt isn’t successful, a call is attempted to your principal contact number.
  • A secondary number or first emergency contact is attempted next.
  • If there is still no answer, area law enforcement officers are sent.
  • Your monitoring agents will try to reach you again after the proper authorities are alerted.

If you're not able to converse with the monitoring team, don’t fret. Help will still be dispatched even when you're not available to confirm the emergency.

Prepare for any emergency with a Vivint home alarm system in New Orleans

Be prepared for any crisis with a contemporary home alarm system in New Orleans from Vivint. Call (504) 285-9448 to start designing your home’s security today.